Returns & Exchanges
At Kit and Ace, we want you to love your Technical Apparel; if you are not completely satisfied, we offer returns and exchanges on unwashed and unworn items within 30 days of purchase. Please ensure all original tags are attached and the items are in their original condition to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.
- 3.Ship the Package
Drop off your package at any authorized carrier location, ensuring the return label is clearly visible on the outside of the box.
- 4.Receive Your Refund
After our quality team inspects the returned items, your refund will be processed back to your original payment method within 7-10 business days.